Emergency Services

Our staff of specially trained physicians and nurses is ready to serve you 24 hours a day, 7 days a week in our new state-of-the-art Emergency Services Department. The 41,205-square-foot facility features 45 treatment rooms and includes an expanded triage section.

This doubles the number of treatment rooms previously available and affords our patients more comfort and privacy. We have also streamlined the registration process to increase patient comfort by offering wireless registration in the treatment rooms.

Be assured, our Emergency Services Department is fully integrated with the city of Manassas, Manassas Park and Prince William County's 911 system, working hand-in-hand with the Emergency Medical System in the county. In addition, if needed, a nearby heliport allows quick transport of critical patients to nearby trauma centers by helicopter.

Triage

When you arrive at the Emergency Room, a registered nurse who is experienced in emergency nursing will evaluate you. It is helpful for you to have a list of your current medications and your primary physician's name and number. The nurse will ask about your symptoms and take your temperature, pulse, blood pressure, medical history and allergy information. This process is called triage and helps the nurse determine which patients are the sickest or most seriously injured and need to be treated first. Patients with life-threatening conditions are always given priority over those with minor illnesses or non-critical conditions.

Other factors may affect the time it takes to receive treatment. For example:

  • A patient may require a specific room with medical equipment that is already in use.
  • Results of procedures such as X-rays and laboratory tests take time to be processed.
  • Specialty physicians may need to be consulted.
  • Some patients may require admission to the hospital as an inpatient.

After the triage nurse has determined the order of treatment, you may be asked to wait while more seriously ill patients are examined or until a treatment room is ready. Please tell the triage nurse immediately if your condition changes while you are waiting to be examined by a physician.

While you are waiting for treatment, please do not eat or drink anything without checking first with the triage nurse. In addition, we ask that our patients check with the triage nurse before using the restroom in case a urine specimen is needed.

Treatment Rooms

To protect your privacy and that of other patients, we request that no more than two family members accompany you to the treatment room. Other family members will be asked to remain in the waiting room.

Registration is required for each patient. You will be registered in the treatment area, and you will be asked to sign a "consent for treatment". Signature of a parent of guardian is required for all minors.

Every treatment room has a phone that patients may use to make local calls. Cellular phones are not allowed because they may interrupt our hospital monitoring devices. Cellular phones may be used in the main waiting room of the Emergency Services Department or outdoors.

After you are in the treatment area, you will be seen by a physician or a physician assistant, who will determine your course of treatment.

Complete medical evaluations usually take several hours. It may take longer, however, if your physician orders certain tests or procedures that take time to be processed or if a specialist needs to be consulted. In addition, you may be admitted to the hospital or referred to your primary care physician if additional tests or treatment are required.

Discharge

After you have received treatment, you will be given written instructions about your care at home. It is important that you understand and follow these instructions. Please ask questions if you do not understand or need clarification. You are responsible for your care after discharge. Remember to take medications as prescribed and make follow-up appointments as directed in your discharge instructions. We offer emergency care, yet this should not be considered a substitute for follow-up care with your primary physician.

We wish you good health!